Just like any vehicle or machinery, concession equipment requires replacement parts over time to keep everything running smoothly. Whether you're replacing a worn-out component or upgrading for better performance, it’s essential to have all the relevant information ready before calling in your order. This ensures the process is efficient and accurate, helping the representative provide you with exactly what you need quickly and without hassle.
First and foremost, make sure you know the model number of your equipment. The model number is critical for identifying the exact parts compatible with your machine. We always recommend that customers keep their owner's manuals. Not only do these manuals provide you with the model number, but they also often list part numbers for easy reference. Having this information readily available allows the representative to cross-check their database and confirm you're getting the correct part, reducing any guesswork and speeding up the process.
If you're looking for a replacement part that we don't currently have in stock, don't worry! You can always reach out directly to Gold Medal Products for assistance. Their switchboard number is 1-800-543-0862. Once connected, just ask for the parts department, and they’ll be able to help you get the right part for your equipment. It's that easy!